18F Design Presents — Language: Your Most Important and Least Valued Asset

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by Super User, 9 months ago
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Have you ever felt like differences in language were holding your project back? Perhaps you have tried to standardize language across parts of your team only to find you have opened a huge can of worms?

The experiences we make for our users are made of language choices. We also depend on language to collaborate with the people we work with. Yet language is most often only tended to when you talk about things like content and copy.

Controlling your vocabulary is one of the murkiest messes you can take on, but it also might be one of the most impactful ways you could impact your organization’s ability to reach its goals.

In this online event, we ask information architect Abby Covert to share some strategies and tactics that could help us to pay closer attention to language choices we make.